IDC's products and systems have a reputation for high quality and reliability. Backing them up is our trained team of customer support engineers. IDC offers different support options to meet the needs of each customer and system. The customer support group performs all post sales support. This group maintains all the information regarding which products were sold to which clients, the system drawings and configuration information, as well as customer contact information.
- Return Materials Authorization (RMA) Form
Complete this form when returning equipment for service.
Email Customer Support
Complete this form to send questions directly to the customer support team. Response times will align with support contract agreements.
Customer Portal Login
Access to secure customer portal.
+1-613-596-2400 ext. 6000